Shipping Policy

Shipping Policy

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Thank you for shopping with Stand Strong & Walk Tall. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All products are made to order through our fulfillment partner, Printful.

  • Orders typically require 2–7 business days for processing and production before shipment.
  • Processing times may increase during holidays, sales events, or periods of high order volume.
  • Orders are not shipped on weekends or major holidays.

Shipping Times

Once your order has been processed and shipped, the estimated delivery times are:

  • United States: 3–7 business days
  • Canada: 5–15 business days
  • International Orders: 10–30 business days

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information. Tracking updates may take up to 48 hours to appear after shipment.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the items ordered.

Any applicable customs fees, duties, taxes, or import charges for international orders are the customer’s responsibility.

Delayed or Lost Packages

Stand Strong & Walk Tall is not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier delays
  • Customs processing
  • Incorrect shipping information was provided by the customer
  • Circumstances beyond our reasonable control

If your package appears lost or significantly delayed, please contact the shipping carrier first. If additional assistance is needed, contact us, and we will do our best to help.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already entered production or shipped, additional shipping fees may apply to resend the package.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

We will review the issue and work toward an appropriate resolution.

Contact Us

For shipping questions or concerns, please contact:

Email: support@standstrongandwalktall.com

Thank you for supporting Stand Strong & Walk Tall.